Shipping policy
📦 Shipping Policy
Last updated: Monday, April 12, 2026
Thank you for shopping with us! Below is everything you need to know about how your order is processed and shipped.
🚚 Order Processing Time
All orders are processed within 2–5 business days.
Because we work with a print-on-demand supplier (Suppliful), each product is made specifically for you after your order is placed. This may take slightly longer than traditional retail shipping.
- Orders are not processed on weekends or holidays.
- During high-volume periods, processing times may be extended.
🌍 Shipping Time & Delivery Estimates
After your order is processed, shipping times are estimated as follows:
- United States: 3–7 business days
- Canada: 5–10 business days
- International: 7–15 business days
Please note: These are estimates and may vary due to carrier delays, customs, or peak seasons.
💲 Shipping Rates
Shipping costs are calculated at checkout based on your location and the weight of your order.
We may occasionally offer free shipping promotions, which will be clearly stated on our website.
📦 Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can use this number to track your package in real time.
🌎 International Shipping
We ship worldwide!
- International orders may be subject to customs fees, taxes, or import duties.
- These charges are the responsibility of the customer.
⚠️ Delays & Issues
We are not responsible for delays caused by:
- Shipping carriers (USPS, UPS, DHL, etc.)
- Customs clearance
- Incorrect shipping addresses were provided at checkout
If your order is delayed or lost, please contact us, and we’ll do our best to assist you.
❗ Incorrect Address
If you entered the wrong shipping address:
- Contact us within 24 hours of placing your order.
- After production begins, we cannot guarantee changes.
📬 Contact Us
If you have any questions about your order or shipping, feel free to contact us:
📧 Email: support@ephraimco.com